Site Navigation

About Ciara

Ciara Helm, MSW

Founder and Lead Clinical Social Work Intern

Ciara is a Registered Clinical Social Work Intern with experience offering Christian counseling in various roles as a licensed minister for 10 years prior to earning an MSW.

During her MSW practicum she worked in private adoption then transitioned to residential programing offering trauma minded support for a local human trafficking relief agency. She later came on staff as the Program Director prior to opening Hopeful Heart Counseling, LLC.

Her educational background includes 2 years of ministerial credential and licensing studies, a Bachelor’s degree in Social Work and a Master’s degree in Social Work with a focus in clinical counseling.

Helm also has completed level 1 and trauma/infidelity training provided by the Gottman Method Couples Therapy.

JJ Agelidis, MSW

Licensed Clinical Social Worker, Supervisor

JJ is a Licensed Clinical Social Worker, Certified Addiction Professional, and social work educator. She has extensive experience in mental health treatment with a focus on cognition and trauma-informed methods.

Her career has been diverse, working with older adults, individuals with substance use and mental health disorders, and survivors of trauma.

JJ currently provides clinical supervision to graduate social workers who are pursuing independent licensure. She is available for counseling, diagnostic evaluations, and consultation.

About Hopeful Heart Counseling, LLC

Grief, anxiety, pain, depression, stress are common emotions that we can feel during this journey we call life. Learning how to navigate such strong emotions can feel challenging and at times impossible.

Hopeful Heart Counseling, LLC staff’s role will be to empower you to not only realize that you have all you need to face your and be ready for tomorrow’s new challenges.

Our goal is to better understand your past and how it affects you today in order to better equip you with tools that will lead you toward a future full of hope and emotional healing.

Call Hopeful Heart Counseling, LLC at (813) 592-1912 to get started on your new path today!

Right to a Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.